FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you factory or trading company?

We are factory & trading company, located in Shaoxing, Zhejiang.

Why can we choose you?

1) Reliable---we are the real company to support inspection, we dedicate in win-win business strategy.
2) Professional---we offer the pet products exactly you want.
3) Factory---we have factory, own designers and technicians.
4) 50 Sewing Machines and 6 Plastic Injection Molding Machines.

Could you offer samples? How about the sample time?

Samples can be offered, contact for more.
Sample time: Within 3-5 days after your freight fee or sample cost payment.

How about the price? Can you make it cheaper?

The price depends on the items and amount and your specific demand, will quote best price to you as your requirement.
Besides, we count on customers to grow business and keep innovating our products, quality is the key! Reasonable price comes with the most cohesive worry-free service.

How do you make sure the goods quality?

After more than ten years of production and quality improvement, our products have reached the product quality inspection standards of the export destination countries, which are deeply popular in especially USA and UK. Now we are exporting by ourselves to provide customers with more reasonable prices and high-quality products.
We have CPC, FDA, CE, ROHS etc certifications, and have passed the BSCI B-level inspection. Welcome to visit and guide the company. We are committed to ensuring high-quality product production and R&D, and achieving a win-win business with customers

How about the shipping cost?

If your goods is not large, we can send goods to you via courier, such as FEDEX, DHL,we have cooperated with them for long time, so we have good price.
If your goods is large, we will send to you via sea, we can quote the price to you, then you can choose whether use our forwarder or yours.

What is the payment?

Advance TT(30% deposit), Western Union, PayPal ...